Nicole holds a Masters of Arts (Elearning), Bachelor of Arts (Sociology) and a Graduate Certificate in Human Resource Management and is currently studying for her Masters in Information Studies (Librarianship). Nicole has worked in the telecommunications, education, library and government sectors and has experience in Elearning development, ITC fleet management and support, project management, technical training and coaching, archive management, web design and social media moderation.

Nicole has joined ITaLI as a Learning Designer working on the UQ2U Blended Learning Project.