Rhiannon’s experience is centred on management, process improvement, complex scheduling, strategy and training. She worked as a Strategy Consultant for Deloitte Financial Services for four years; helping Queensland’s largest mining, transport and telecommunications companies solve their most challenging strategic concerns. Rhiannon then managed a team of over 40 staff at Gwinganna Lifestyle Retreat; helping clients improve their health and wellbeing. Her professional experience is complemented with extensive volunteer experience, demonstrating her flexibility and authenticity. Rhiannon holds a Bachelor of Commerce (Economics) and a Bachelor of Music (Performance) from the University of Melbourne both with First class honours.

At ITaLI, Rhiannon coordinates academics, UQ2U learning designers, media and technology experts to deliver world-class blended courses. She  builds a methodology to enable the efficient conversion (to blended learning) of future courses that is efficient and effective while also enabling creativity and innovation. She also resolves issues, manage budget and schedule, report on project statuses, track course improvement through academic and student feedback and ensures continuous improvement of the conversion process.