Amy began her career in teaching and learning in higher education in 2008, working as a medical education professional and researcher in the UQ Faculty of Medicine. In 2014, Amy started working in the Learning Analytics team at ITaLI.

Amy has a Bachelor of Arts/Bachelor of Education (Secondary) and a Master of Educational Studies (Advanced) from UQ. She commenced a part-time PhD in medical/higher education at UQ in 2013. Her studies motivate her to establish evidence-based practices to facilitate capacity building of academic staff in learning analytics and quality assurance.