Joelle has a dual Honours degree in Psychology and Sociology from Keele University, and has experience working in social research, policy and project management for the public and academic sectors.

Joelle began her career in 2004 researching housing needs and housing affordability in the UK, including research with minority groups. Joelle transitioned to project managing social housing and regeneration schemes in Bristol and London, before moving to Australia in 2014 and working with Brisbane Housing Company.

Joelle joined UQ in 2017 as a Research Assistant, and started working with ITaLI in 2018 as a Project Manager for online and blended courses.