On this page:

What is a SETutor?
How do I get a SETutor?
When and how do I get my SETutor results?
Who gets the report?
Inclusion of Tutor Photos
SETutor student anonymity
SETutor response comment removal
Examples and resources


What is a SETutor?

Semester 2, 2017, SETutor surveys will open on Monday 02 October (Teaching Week 10) and close at 11:59pm on Sunday 22 Oct. If you require an earlier opening date you need to inform evaluations@uq.edu.au at least one week prior to the desired opening date. 

Schools must place orders on their Tutors' behalf for Semester 2, 2017 by Monday 04 September, 2017 or earlier.

As SETutor surveys can impact the response rates for SECaTs, requests to extend the SETutor survey period beyond Sunday 22 Oct. must be approved by the Head of School with written confirmation sent to evaluations@uq.edu.au. Once received, we will action SETutor survey extensions accordingly for the School.

For direct email surveys, emails will be sent to students according to the SETutor Direct Email Release Schedule (yet to be finalised). This schedule was determined to help minimise the number of emails students will receive by merging emails together.

The Student Evaluation of Tutor (SETutor - example available here) evaluation supplements the SECaT evaluation, and provides students the opportunity to provide feedback on their experience of tutoring. The SETutor evaluation is designed to be used in courses where students’ learning is supplemented by small group learning, usually led by an individual who is called a tutor or lab demonstrator. All SETutor evaluations are conducted online via QR Codes or through direct emails to students. 

The SETutor evaluation consists of eight (8) quantitative and two (2) qualitative items regarding the quality of tutoring, as follows:

  1. …was well prepared.
  2. …communicated clearly.
  3. …was approachable.
  4. …inspired me to learn.
  5. …encouraged student input.
  6. …treated students with respect.
  7. …gave helpful advice and feedback.
  8. Overall, how would you rate this tutor?
  9. What would you have liked this tutor to have done differently?
  10. What aspects of this tutor’s approach to teaching best helped your learning?

How do I get a SETutor?

SETutor surveys are requested by Schools for their Tutors and may be administered via QR Codes, single links, or as direct emails to students. Each School will decide which system the School prefers to use for their Tutors.   

SETutor surveys may be administered for tutorials groups with more than five (5) students enrolled. If a tutorial group has fewer than 5 students, you may like to consider using the paper-based Open Response Questionnaire

What type of orders can be placed by the School on my behalf?

1. I teach a single tutorial in a single course:
The School can order one (1) tutorial evaluation.

2. I teach multiple tutorials:

a. And I want them evaluated separately (separate reports):
The School can order separate evaluations for each tutorial group. The outcomes from each evaluation will be reported as separate PDFs. This option then allows you to request the data be merged into a single report if there are fewer than five (5) responses per tutorial evaluation.
b. And I want them evaluated together (single report):
The School can order one (1) SETutor for you which can be for a single course or across multiple courses. The School will need to ensure that the 'Number of students' ordered is sufficent accross all tutorial groups. For example, if you teach two (2) tutorial groups each with ten (10) students, then the total number of students should be 20. This option does not allow you to merge the outcomes into a single report as there will only be one report.

By when do orders need to be placed?

Schools will place orders on their Tutors' behalf for Semester 2, 2017 by Monday 04 September, 2017 or earlier. Click here to download the School Bulk order template. For detailed instructions on how to complete the SETutor bulk order template, please click here

What will I receive?

If your School has chosen to conduct SETutor surveys by QR codes, during the week commencing Monday 25 September, 2017 (a week before the surveys open), you will receive an email for each survey ordered for you by your School. The email/s will contain QR Codes. You will need to print the codes and distribute the codes to your students in the relevant tutorial/class. You can choose to cut the codes or simply pass the printed sheet around the class for students to scan then cross out.

Each QR code is a unique password to a SETutor evaluation and cannot be used more than once. In order to complete an online SETutor evaluation, students can either scan the QR code using a smart phone or tablet or go to the website indicated on the QR code and enter the password listed. Click here to view an example set of QR codes. The example QR codes are only intended to give tutors an idea of what they look like. If you attempt to use one of the QR codes that has already been used you will receive an error message.

If your School has ordered direct email SETutor surveys, students will receive an email invitation on Monday 02 October, 2017. You will only need to allow students time in class to complete their surveys. Students will also be able to access their surveys via the "Have your say" block within Blackboard.

For single link surveys, Schools will advise tutors how those links will be distributed.

When and how do I get my SETutor results?

SETutor results are released every Semester after the finalisation of results. SETutor reports will be emailed to tutors in electronic format (.pdf). Please ensure that you provide a valid email address to your School. Click here if you would like to view an example SETutor report. If fewer than five (5) responses are received a quantitative report will not be generated but you will still receive any qualitative feedback provided by students.

Who gets the report?

  • Individual tutors - SETutor reports are sent to individual tutors via email.
  • Course Coordinator(s) - SETutor reports can be made available to the Course Coordinator(s) on request.
  • Head of School - SETutor summary reports will be sent to all Heads of Schools. Raw data will be sent on request.
  • Chair of Teaching and Learning Committee - SETutor reports can be made available to the Chair of Teaching and Learning Committee on request (with approval from the Head of School).

Inclusion of tutor photos

Beginning from Semester 1, 2017, if Schools have provided the Evaluation Unit with correct tutor information (Aurion ID or UQ Login), SETutor surveys may include photos of tutors within the survey instrument. Tutors may opt out of including a photo or may substitute their photo with another photo.

If the correct information has been provided to the Evaluation Unit, tutors will have active accounts at myevals.eval.uq.edu.au (UQ login required) so that photos can be removed or changed. 

  • Remove photo:
    1. Log in using your UQ login at: https://myevals.eval.uq.edu.au
    2. Click Manage Photos which appears in the left-hand navigation menu.
    3. Scroll to the bottom of the screen and click Clear Active. All photos in your list will have "No" listed under Active. No photo of you will be included in your surveys. 
  • Change photo:
    1. Log in using your UQ login at: https://myevals.eval.uq.edu.au
    2. Click Manage Photos which appears in the left-hand navigation menu.
    3. Scroll to the bottom of the screen and click Upload. A pop-up window appears.
    4. Drag a photo file from your computer into the "Drop files here to upload" area then click Upload. Photos files should be less than 100KB in size. Large photos will take longer to upload and may appear like they have not uploaded when they are processing.

We recommend you use a desktop or laptop to action any photo removals or changes as mobile devices can display the interface incorrectly. The photo system is dynamically linked to your surveys and will be included as soon as edits are made and photos are processed within the systems.

SETutor student anonymity

The SETutor survey is designed to be anonymous (there is no way for the University to trace who completed the surveys) rather than confidential (student information can be traced for legal puposes only; current requirement for the SECaTs). This is because there is no reporting requirement for the University to track the outcomes of this survey. For this reason, SETutor evaluations are optional and the outcomes are sent only to tutors for them to use as required.

The current SETutor process assures student anonymity through the random generation of access passwords (either by QR codes or email) which can only be used once and are discarded after completion (electronic records of passwords are not retained by the evaluation system). Therefore, student completion of SETutor surveys cannot be traced by the University back to an individual student.

However, students are still required to comply with the policy 3.60.04 Student Integrity and Misconduct when providing feedback via the SETutor evaluation.

In instances where students have provided feedback which is in breach of the Student Integrity and Misconduct policy, tutors may request that the breaching comment be removed from the SETutor results.

SETutor response comment removal

When a response has been identified by UQ staff to have breached the University's policy 3.60.04 Student Integrity and Misconduct or Duty of Care responsibilities to students and staff as part of the Queensland Work Health and Safety Act 2011, as previously outlined under the heading SETutor student anonymity, staff may request the removal of comments from publication (accessible format within SETutor survey reports).

To request a comment removal, please follow the process below:

  1. Email evaluations@uq.edu.au to request that the comment be removed from the published dataset. Include the following information:
    • Tutor's name, semester, and year.
    • An exact copy of the entire comment to be removed. We can only remove the entire comment and not parts of a comment.
    • List your reasoning for the removal request. For example, "The comment provided includes profanities and has no constructive intent to improve the quality of teaching and learning at UQ."
  2. Once the request has been received in written form, we will action the request promptly by producing a new report for the tutor.

Please note that the comment is not deleted. It will be archived for legal purposes.

Examples and resources

Example online SETutor 
Example SETutor report 
Administering the SETutor evaluation 
Example SETutor QR codes