Student Evaluation of Tutor (SETutor)

The Student Evaluation of Tutor (SETutor) evaluation provides students with the opportunity to give feedback on tutorials and other small-class teaching activities delivered by a tutor.

Please note that all SETutor results for Summer Semester 2022 were emailed to tutors on Thursday 23 February 2023.

SETutor evaluations are administered concurrently with SECaT surveys, opening from Week 12 and closing prior to exams commencing.

From Semester 2 2022, Associate Deans (Academic) can select one of three options for SETutor survey administration:

Option A: Centrally administrated by the Institute for Teaching and Learning Innovation (ITaLI) at the activity level
Option B: Centrally administrated by ITaLI at the course level
Option C: Administrated by faculties or schools.

If your school has opted-out of centrally administrated SETutor evaluations (Option C), your evaluation will be administrated by your faculty or school. Please contact your school's administration team for instructions.

If your SETutor evaluations are opted-in through course-owning schools (Option A or B), please double-check with your school for any internal deadline. In order to ensure students can provide feedback on their tutor, schools need to assign tutors to their tutorial activities in the relevant UQ system:

Option A: tutors’ names will be assigned in Syllabus+
Option B: tutors’ names will be entered in the Electronic Course Profile (ECP).

Key dates: Semester 1, 2023

The key dates outlined below are for schools who have opted-in centrally administrated SETutor surveys (Option A or B) for Semester 2, 2023.

Action	Due date
Schools enter tutor data into Syllabus+ or Electronic Course Profile (ECP)	by Friday 31 March
Evaluations team prepares orders for Schools to review	by Thursday 6 April
Schools confirm order with Evaluations team	by Monday 17 April
Evaluations team creates SETutor surveys	by Monday 8 May
Evaluations team sends survey links or QR codes (according to Schools requests)	Thursday 11 May
SETutor evaluations open (note: students will NOT receive an email invitation or reminders)	Monday 15 May
SETutor evaluations close	Friday 2 June (11.59pm)
Survey reports sent to listed tutors	From Wednesday 28 June, after finalisation of grades.

What questions are asked in a SETutor?

Endorsed by both the Teaching and Learning Committee (5 August 2020) and Academic Board (24 August 2020), the questions listed below have been used as the standard SETutor evaluations from Semester 2 2020.

SETutor questions:

…was well prepared.
…communicated clearly (in person or online).
…was approachable and treated students with respect (in person or online).
…inspired me to learn.
…encouraged student input (in person or online).
…gave helpful personal or group advice or feedback (in person or online).
Overall, how would you rate this tutor?
What aspects of this tutor’s approach to teaching best helped your learning?
What would you have liked this tutor to have done differently?

How do I get a SETutor?

To create SETutor evaluations correctly, tutors must be assigned to their tutorial activities in Syllabus+ (or any other system confirmed by the Evaluation team) by the census date each semester.

Tutors can request to be evaluated in SETutor by schools. Please consult with your School on how to request SETutor.
Schools can opt-out tutors who do not require SETutor Evaluations through a SETutor order pre-populated by the Evaluation team. School-based SETutor orders are confirmed during the intra-semester break.

SETutor surveys are created and administered for tutorial activities with five or more students enrolled. All SETutor surveys are administered via QR codes and/or single links. For a tutorial activity with fewer than five students, tutors may use the Open Response Questionnaire to seek feedback from students.

Are SETutor surveys confidential?

All SETutor surveys are administered as confidential surveys in the same manner as SECaT surveys. This means that student information linked to responses is kept for reporting and legal purposes.

Students are required to comply with the 3.60.04 Student Integrity and Misconduct policy when providing feedback via the SETutor evaluation.

In instances where students provide feedback that is in breach of the Student Integrity and Misconduct policy, tutors may request that the breaching comment(s) be removed from the SETutor results. Please see the comment approval process below.

What are the actions and timelines for school bulk orders?

How many survey orders can a school place on my behalf?

I teach a single tutorial in a single course:
The school can order one (1) tutorial evaluation.

I teach multiple tutorials, labs, seminars, practicals for a single course:
The school can only order one (1) SETutor for you. This option ensures that if your students are enrolled in both your tutorial and practical, then they will only complete one SETutor survey for you. Your SETutor report will then be compiled as a single course-based report.

I teach multiple tutorials, labs, seminars, or practicals, etc. for multiple courses in a school:
The school can order one (1) SETutor evaluation per course for you. For example, if you lead a tutorial and a lab for course ABCD1234, you will receive one SETutor survey for that course. If you also lead a clinic and seminar for course EFGH5678, you will receive an additional SETutor survey for that course. The Evaluations team will aggregate all orders received from schools up to the course/tutor level so that no students are required to complete more than one (1) survey per tutor per course.

How will I distribute my SETutor evaluations to students enrolled in my tutorial?

You will receive a unique single link or QR code before the surveys open. This will allow you to take an active role in engaging students and promoting your SETutor evaluation. The link provided is specific to students enrolled in your tutorial via Allocate+. It means that if any other student receives the link, they will not be able to access the survey.

For in-person tutorials, we highly recommend you allocate some class time for students to complete the survey. It is the best way to promote a good response rate. If this option is not available, or for tutorials delivered online, you may choose to distribute the single link or QR code via email, through Blackboard, or any other teaching app/platform, e.g. Facebook, Zoom or Ed. Once a student clicks on the single link or scans the QR code, they will be taken directly to the evaluation.

During the evaluation period, students can visit the Evaluations Portal (eval.uq.edu.au) where all evaluations available to them are displayed for them to complete.

When and how do I get my SETutor results?

SETutor reports are released after the finalisation of results every semester. SETutor reports are emailed to tutors in electronic format (.pdf), using their UQ email address.

View an example SETutor report (PDF, 45.5 KB)

If a survey receives fewer than five responses, the report will include qualitative feedback (Q8 and Q9) provided by students, but quantitative results will NOT be generated or included in the report.

How can I include/change my photo for SETutor surveys?

SETutor surveys may include photos of tutors within the survey instrument. The photo system will be enabled for you after SETutor surveys have been created.

You may opt out of including your photo, or substitute your photo with another photo. You will need to have an active account at myevals.eval.uq.edu.au (UQ login required) to remove or change your photo.

We recommend you use a desktop or laptop to remove or change your photo, as mobile devices may not display the interface correctly. The photo system is dynamically linked to your surveys and will be included as soon as edits are made and photos are processed within the system.

To remove your photo

Log in using your UQ login at: myevals.eval.uq.edu.au
Click Manage Photos which appears in the left-hand navigation menu
Scroll to the bottom of the screen and click Clear Active. All photos in your list will have 'No' listed under Active. No photo of you will be included in your surveys.

To change your photo

Log in using your UQ login at: myevals.eval.uq.edu.au
Click Manage Photos which appears in the left-hand navigation menu
Scroll to the bottom of the screen and click Upload. A pop-up window appears.
Drag a photo file from your computer into the 'Drop files here to upload' area then click Upload. Photo files should be less than 100KB in size. Large photos will take longer to upload and may appear like they have not uploaded when they are processing.

How do I request to remove a comment received in a SETutor survey?

When a response has been identified by UQ staff to have potentially breached the University's policy PPL 3.60.04 Student Integrity and Misconduct or Duty of Care responsibilities to students and staff as part of the Queensland Work Health and Safety Act 2011, staff may request the removal of comments from publication (accessible format within SETutor survey reports).

To request a comment removal, tutors are required to follow the process outlined for the SETutor survey:

Request approval from the Chair of the School's Teaching and Learning Committee (or equivalent) to remove a comment from the published dataset. Send this request to the Chair via email with the following information:
- Details for the course, semester or teaching delivery period, and tutor's name.
- Include an exact copy of the entire comment to be removed. We can only remove the entire comment and not parts of a comment.
- List your reasoning for the removal request. For example, "The comment provided includes profanities and has no constructive intent to improve the quality of teaching and learning at UQ."
Once the request is approved by the Chair (or equivalent) in written form, please email it to evaluations@uq.edu.au and we will action the request promptly.
If a new report is required, we will re-issue a new SETutor report which excludes the unpublished comment.

Please note that the comment is not deleted. It will be archived for legal purposes.

Approvals for comment removal may also be provided by Program Convenors, Heads of School or Faculty Executives as the delegated authority for a school or faculty's data (see PPL3.30.02 Course and Teacher Survey procedures, last updated May 2016).